Past Routes

You may request to: 

1. Receive confirmation as to whether or not personal information concerning you is being processed and access your stored personal information, together with supplementary information. 
   
2. Receive a copy of personal information you directly volunteer to us in a structured, commonly used and machine-readable format. 
   
3. Request rectification of your personal information that is in our control.
   
4. Request erasure of your personal information. 
   
5. Object to the processing of personal information by us. 
   
6. Request to restrict processing of your personal information by us.
   
7. Lodge a complaint with a supervisory authority.
   

However, please note that these rights are not absolute and may be subject to our own legitimate interests and regulatory requirements. 

If you wish to exercise any of the above rights or receive more information, please contact us using the details provided below:

Past Routes, The IncuHive Space, Brock House, Grigg Lane, Brockenhurst, Hampshire, SO42 7RE

maps@pastroutes.co.uk

Processing of your personal information (i.e. any information which may potentially allow your identification through reasonable means; hereinafter " Personal Information ") is necessary for the performance of our contractual obligations towards you and providing you with our services, to protect our legitimate interests and for compliance with legal and financial regulatory obligations to which we are subject. This relates in particular to the purchasing of products through the Site.

When you use the Site, you consent to the collection, storage, use, disclosure and other uses of your Personal Information as described in this Privacy Policy.



We encourage our Users to carefully read the Privacy Policy and use it to make informed decisions. 

We collect unidentified and non-identifiable information pertaining to a User(s), which may be made available or gathered via your use of the Site (“ Non-personal Information ”). We are not aware of the identity of a User from which the Non-personal Information was collected. Non-personal Information which is being collected may include your aggregated usage information and technical information transmitted by your device, including certain software and hardware information (e.g. the type of browser and operating system your device uses, language preference, access time, etc.) in order to enhance the functionality of our Site.

Orders made through the online shop use Stripe as a payment processing platform. Stripe uses cookies to process payment transactions and to help prevent fraud. This includes collecting personal information that is used to process and fulfil any orders.

This may include the following: your name, email address, billing address, shipping address, payment method information (such as credit or debit card number, bank account information or payment card image selected by you), merchant and location, purchase amount, date of purchase, and in some cases, some information about what you have purchased and your phone number and past purchases.

We and our trusted partners use cookies and other technologies in our related services, including when you visit our Site or access our services. 

A "cookie" is a small piece of information that a website assigns to your device while you are viewing a website. Cookies are very helpful and can be used for various different purposes. These purposes include allowing you to navigate between pages efficiently, enabling automatic activation of certain features, remembering your preferences and making the interaction between you and our Services quicker and easier. Cookies are also used to help make the processing of payments secure. 

The Site uses the following types of cookies:

a. 'session cookies', which are stored only temporarily during a browsing session in order to allow normal use of the system and are deleted from your device when the browser is closed.

These cookies do not contain any information that personally identifies you, but Personal Information that we store about you may be linked, by us, to the information stored in and obtained from cookies. You may remove the cookies by following the instructions of your device preferences; however, if you choose to disable cookies, some features of our Site may not operate properly and your online experience may be limited.

We do not use first party cookies for tracking.

b. 'third party cookies'

The Site uses Stripe - a payment processing platform - to process payments. Stripe uses cookies to process payment transactions and to help prevent fraud. This includes collecting personal information that is used to process and fulfil any orders.

This may include the following: your name, email address, billing address, shipping address, payment method information (such as credit or debit card number, bank account information or payment card image selected by you), merchant and location, purchase amount, date of purchase, and in some cases, some information about what you have purchased and your phone number and past purchases.

Stripe's cookie policy is available at https://stripe.com/gb/legal/cookies-policy. Additional information concerning privacy and the use of Stripe is available at https://stripe.com/gb/privacy.

If you do not wish to use Stripe then please refrain from using the Site.

You may block cookies through your browser settings. This will allow you to block all or some cookies, although this may impact your use of all or part part of the Site.

If you have any general questions about the Site or the information we collect about you and how we use it, you can contact us at:

Past Routes, The IncuHive Space, Brock House, Grigg Lane, Brockenhurst, Hampshire, SO42 7RE
maps@pastroutes.co.uk

Last Modified 11th August 2023.